IMPLEMENT

Once we have executive buy-in, we oversee the implementation process from start to finish.

SEASONED PROS

OUR SERVICES

South Eastern Archaeological Services, Inc. (SEAS) monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

EFFICIENCIES

TESTIMONIALS

We identify technology, training, and processes to take your service team to the next level.

“South Eastern Archaeological Services, Inc. (SEAS) delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

ASSESSMENT

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET.

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

South Eastern Archaeological Services, Inc. (SEAS) uses surveys, interviews, and observation to conduct a comprehensive service audit.

PLANNING

On-site audits
Service benchmarking
Fresh Start training
Call center outsourcing
KPI measurement
Legal compliance